Rullgräs.nu offers a great products that save time, money and work.

Rullgräs.nu is run by victory invest, which is part of the 3on Group, where 3on Reklambyrå & Webyrå AB is the main company in the Group.

Rullgräs.nu
Musket. 23
184 60 Åkersberga

Our URLs: rullgräs.nu

Org number: 556825-0566

Opening hours:

Online store open 24/7
The office is staffed weekdays. If you wish to book a meeting, you are welcome to email or call us.
E-mail address: [email protected]
nurullgräs.nu

ORDER INFORMATION

Once you have completed an order, an order confirmation will be sent to the email address you provided at checkout.
The email contains all the information about your order, such as invoice address, delivery address, products, prices and shipping cost. If something is wrong with the order, you should contact us immediately by email ([email protected]ras.nu) or phone.
You must be 18 years old or have a guardian's approval when ordering.

Delivery

All orders are sent in the mail and our normal delivery times are 1-5 business days. Orders placed on the weekend are normally sent on the Monday after. If there have been delays in your delivery (without us notifying you of longer delivery times), please contact us directly by email ([email protected]nu) or telephone. We send orders at least once a week with fixed time every Friday when we have permanent staff on site. For custom orders or orders over 1000 m2, live time is agreed separately.

RATES

Prices in the store are quoted in SEK (Swedish kronor), all prices are including 25% VAT.
We reserve the right to make price changes due to misprints in the price list and errors in prices due to incorrect information and reserve the right to adjust the price.

PERSONAL DATA ACT (PUL)

In connection with registration and ordering, you agree that we store and use your information in our business solely for the purpose of fulfilling and providing the service you expect from us. According to pul (Personal Data Act) you have the right to receive the information we have registered on you and if you consider it to be incorrect or irrelevant, you can request rectification or removal from our customer register. If so, please contact our customer service (preferably by e-mail [email protected]u). We also declare that we will not sell or transfer any personal data.

In 2018, PUL will be replaced by gdpr, which are new data protection rules that apply throughout the EU. Since we do not disclose information to third parties, this does not directly make any difference to PUL in terms of processing your information or our relationship with you as a customer.

One difference is that we as a company must have appointed a data protection officer. With us, our CEO is the data protection officer. If you have any questions about how we treat your information, please look at our privacy policy or contact us at [email protected]u.

Withdrawal

The product must be in saleable condition with undamaged packaging.
The right of withdrawal does not apply to be specially ordered or custom made for you as a customer. The right of withdrawal also does not apply to companies.
Private individuals have a statutory 14 day right of withdrawal from the time you have received an item that you ordered.
You cannot use the right of withdrawal under Swedish law on goods whose sealing or packaging has been broken, tape and sound recordings where sealing has been broken, goods that lose their value (exemeplvis food, seeds, etc.) on delivery.
When using the right of withdrawal, you are responsible for the return shipping.
When using the right of withdrawal, the full amount is refunded.

Complaint

Please advise why you do not accept the item and indicate why you believe the item is defective to e-mail ([email protected]u).
Any complaints are handled by the respective supplier/manufacturer as these must analyse any errors.
Always notify any complaints as soon as possible.

TERMS AND CONDITIONS

When changing the product, e.g. when buying the wrong size or color:
You are responsible for the return shipping back to us.
When changing, we stand to send out the new product to you.
Note! Remember to always notify us by email ([email protected].nu) or phone before sending your goods!

PACKAGES NOT COLLECTED

If you do not pick up your goods, we will charge you our cost for delivery, return and inventory cost.
The cost of this is currently 395 SEK (private person).
Unclaimed packages do not count as cancellation of your purchase.
According to Swedish law, you must always notify us of the right of withdrawal, complaint, exchange or return of your order.

Dispute

In the event of a dispute, we follow the recommendations of the Swedish National Board of Complaints.

Product

We reserve the right for any typographical errors on this website and final sales of products. We do not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the photo quality and resolution.

FORCE MAJEURE

We accept no responsibility for delays or errors resulting from circumstances outside the company's current situation such as labour dispute, fire, war, government decision, reduced or non-delivery from supplier.
Furthermore, no responsibility is taken for any changes in products/ product characteristics that have been changed by the respective supplier and other factors beyond our control. The company is also never responsible for any direct or indirect damage/loss that may occur to the customer.

Cookies

By law, visitors to a website must be informed for privacy purposes that cookies are used. The information in the cookie is possible to use to follow a user's browsing. Cookie is a small text file that the website you visit requests to save on your computer to provide access to various functions.
You can set your browser to automatically deny cookies.
More information can be found on the Swedish Post and Telecom Agency's website.
In order to keep track of, among other things, login and basket are used here cookies (session cookies) stored on the visitor's computer.

SSL ENCRYPTION

We want you to feel safe when shopping and therefore our entire website has SSL encryption from RapidSLL included in Symantec, Norton.